In North Rhine-Westphalia

Illustration Cologne clown dome by Laura Pannasch

Are you new to Cologne? Are you looking for important addresses and contacts in the city? Then this page is exactly for you! We've put together a list of the most important places you may need for your new start in Cologne.

Where can you find help?

Authorities and offices

Counselling Services

Welfare Associations


To provide you with the most up-to-date and accurate information, we are cooperating with the clarat refugees team, which specialises in local information.

On the website of clarat refugees, you can quickly search for the offices, doctors, language courses and many other options in Cologne.

If you have problems with the search, watch this video to learn how the website works.